Terms & Conditions
You agree that you are only authorized to visit, view and to retain a copy of pages of the site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on the site for any purpose other than for personal use, unless otherwise specifically authorized by us to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by us to do so. The content and software on the site are the property of Russian Flower Shop and is protected by U.S. and international copyright laws.
We may terminate the privileges of any user who uses the site unlawfully to transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to the site, you warrant that the information does not infringe the copyrights or other rights of third parties.
Representations by You
By visiting any of the site, you represent, warrant and covenant that
(a) you are at least 18 years old;
(b) that all materials of any kind submitted by you through the site or for inclusion on the site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights.
During the registration process you will be asked to select a unique password for access to certain portions of the site. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under the password. By logging into the site, you represent and warrant that:
(i) you are the customer who registered for the services;
(ii) that you are using the services only for permitted purposes;
(iii) you are not a competitor of Russian Flower Shop, or agent thereof;
(iv) you will immediately notify us of any unauthorized use of the password or account or any other breach of security;
(v) you will ensure that you exit from your account at the end of each session. Please inform us of any potential unauthorized use(s) of your account, or breach of security.
You also represent and warrant that:
(i) you will not select or utilize a user name of another person with intent to impersonate that person;
(ii) you will not select or utilize a user name in which another person has rights, if you do not have that person's authorization to use such name;
(iii) you will not select or utilize a user name that Russian Flower Shop in its sole discretion deems offensive.
In the event a product (including, but not limited to, flowers, plants, floral arrangements, fruits and other products) is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.
Links and Search Results
Our site may link to other site operated by third parties. We have no control over other site or their content and cannot guarantee, represent or warrant that the content of these site is accurate, legal and/or inoffensive. We do not endorse the content of other site, and cannot warrant that these site do not contain viruses or other features that may adversely affect your computer. By using our site to search for or link to another third party site, you agree and understand that you may not make any claim against us for any damages or losses resulting from your use of our site to obtain search results and/or to link to a third party site. However, if you have a problem with a link from our site, please contact us, and we will investigate the link and take appropriate action.
Violation of the Terms and Conditions
By using our site, you understand and agree that we, at our sole discretion and without prior notice, may terminate your access to our site and to any services offered on our site, and may remove any content on any of our site you have provided ("User Content") if we believe that the User Content violates or is inconsistent with these Terms and Conditions or their intent, that your conduct is disruptive, or you have violated the law or the rights of Russian Flower Shop or another user.
Compliance With Laws
We welcome all comments, feedback, information, or materials ("Feedback"), which you submit to us by email or otherwise through or in conjunction with our site. Please note that Feedback shall be considered non-confidential and become the property of Russian Flower Shop. By submitting Feedback to us, you agree to a no charge assignment to us of all right, title and interest in copyrights and other intellectual property rights on a worldwide basis to the Feedback. We shall be free to use Feedback on an unrestricted basis.
You must be 18 years or older and have a valid credit card, with full authority to use it, to submit an order through our site. You agree not to use our site or any content contained in it for any illegal or inappropriate activities.
Shipping and Delivery
Russian Flower Shop, in conjunction with our service providers, will attempt to deliver a product on the requested day. Our service providers try to call to recipient, and ask about best time and place for delivery, and we cannot guarantee the time of delivery.
Russian Flower Shop is not responsible for:
Flowers, plants, fruits, meat products and preserved items delivered to incorrect addresses supplied by the sender.
Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
Product quality problems caused by improper handling by the recipient.
Russian Flower Shop does not allow orders to be edited or cancelled within 24 hours of the requested delivery date, or within 48 hours prior to Thanksgiving, Christmas, New Year, Valentine's Day or Mother's Day, because of our extremely high volume of orders during these times.
- Cancellations received with less than 24 hours notice will be charged at 50% of the total order value. Orders that are already prepared or dispatched may not be cancelled.
- All refunds will be processed on the same credit card used for your order.
- We reserve the right to refuse service on any order which may contain bad language, insufficient or incorrect delivery details or do not comply with our policies. In addition, all orders which fail our strict validation process will be automatically cancelled.
- If in the unlikely event you are unhappy with your order, we will need to inspect the flowers/gifts within 48 hours to enable a proper and fair assessment. All our flower care instructions must be followed. Our decision on the matter will be final.
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. We are not responsible for the acts or commissions of any advertiser or sponsor.